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Practice Management

Ms Jenny Powell

Jenny Powell MSc., DipPM

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.


Laurie Evans

Pamela Bishop 

Dawn Roch


Jennifer Meyrick (Reception Manager)

Elaine Williams 

Jackie Sheppeard    

Rita Burrows

Susan Millar 

Receptionists provide an important link for patients registered with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. 

Our receptionists are trained as 'Care Navigators' with the support of our GPs.  Care Navigation ensures you receive care from the most appropriate professional - not all requests need a GP appointment.

All patients will be politely and confidentially asked the reason for their appointment request. If you have symptoms that are better suited to care from other organisations, community based services or surgery team members the Care Navigator will give you the choice to access these instead.

Administration staff also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.


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